An EHR is often installed quickly, to earn incentive payments or to save on implementation costs. But by doing so, the associated workflow processes may not be optimized for your organization. For example, the system may enable patients to email their physician, but this may result in a flood of such emails. An optimization effort may introduce a triage step where nursing staff or a care team help categorize the email. Which email must the physician address immediately? Which can wait, or be handled by others?
As Luna Health Sciences Solutions (LHSS) works to match the needs of the health sciences with smart and usable IT, integrating emerging technology with the necessities of healthcare is of paramount issue. Of great interest lately is the performance (or challenges) of electronic health record (EHR) technology. The challenges with EHRs are tremendous, but with the help of the best and brightest from both the Healthcare and IT industries, those challenges are surmountable.